Frequently Asked Questions
Can’t find the answer to your question? Please contact us and we will respond as quickly as possible.
Why does Al Dente cook more quickly than other pasta brands?
Because we roll out our pasta dough over and over again, just like you would do with a little hand-cranked pasta maker, we can get it nice and thin. That’s how we achieve our famous fresh taste and achieve an Al Dente texture in 5 minutes.
How much is a serving size?
A serving size is based on 2 oz. of dry pasta measured most accurately by a weight scale.
2 oz. dried equals 1.5 cups dried.
Where can I buy Carba-Nada?
Al Dente Pasta can be found at many fine stores across the country. We do our best to keep our store locator up to date, but it’s a bit tricky. We often don’t know to which stores our distributors sell, nor do we always know which products each store carries. If you can’t find what you are looking for in a store, you can purchase from our online store or on Amazon.
Can I purchase Al Dente in Canada?
Some of our classic pastas are available in Canada via our distributor, Gourmet Trading. Please get in touch with them through sales[at]gourmettrading.com or info[at]gourmettrading.com. Carba-Nada is available online from TheLowCarbGrocery.
Unfortunately, we are not able to ship from our factory to Canada at this time.
Are your products GMO-free?
All of our ingredients are Non-GMO ingredients.
Does your factory use any tree nuts?
No, we are a nut-free facility.
Which forms of payment do you accept online?
Currently, we only accept Visa and MasterCard on our online store.
We strongly suggest ordering in quantities of 6 products, which is the size of one case. UPS charges the same to ship 6 bags as 5 bags, since they charge by volume. If you can order 12 (2 cases) or 18 bags (3 cases), the shipping costs per bag of pasta goes down even more.
You can mix and match your case.
If you have a business address you can ship to, it’s less expensive.
We can only ship single cases to PO boxes.
- Contact us at firstname.lastname@example.org if you have not found your question answered on our website.
- Help us keep our store locator updated by letting us know where you are seeing and buying Al Dente!